Case Study - Liberty Blue Estate Agents & Auctioneers

How TenantFunnel Transformed Operations for Liberty Blue Estate Agents

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Liberty Blue Estate Agents is a multi-award-winning company offering a comprehensive property service in Waterford City, County, and South Kilkenny. Like many in the property sector, Liberty Blue faced ongoing challenges in collecting and managing tenant data efficiently and securely.

The Challenge

Liberty Blue's main challenges revolved around managing large volumes of tenant personal data and ensuring GDPR compliance.

The Solution

Liberty Blue adopted TenantFunnel across the company to simplify tenant data collection and management. Agents could now send a TenantFunnel link to new tenants, automating and securing the entire data collection process. Additionally, Liberty Blue began including QR codes in their property rental advertisements, allowing prospective tenants to scan the code with their phones and initiate the TenantFunnel data collection process seamlessly.

Results

TenantFunnel required no lengthy implementation process; Liberty Blue was fully operational after a single kick-off session. The team quickly experienced several key benefits:

  • Time Savings: The team at Liberty Blue saved one full day per week by streamlining tenant data collection.
  • Centralized Data Collection: TenantFunnel provided a single, secure platform for tenant data, featuring end-to-end encryption and ISO27001 certification.
  • GDPR/CCPA Compliance: TenantFunnel ensured Liberty Blue maintained full compliance with data protection regulations.
  • Enhanced Client Experience: Clients now enjoy a professional, branded series of emails as they submit their data and documents via TenantFunnel, elevating the overall customer experience.

"The brilliant thing about TenantFunnel for us is that we can send a TenantFunnel link to a prospective tenant and it manages the collection of their data in one place."

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This consultation is perfect for:

  • Companies who are still using legacy tools like email to collect sensitive tenant documents.
  • Companies who want to implement an automated tenant verification process.
  • Companies looking to improve their Tenant onboarding experience.
  • Companies looking to secure their internal processes and ensure data compliance.
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